CANCELLATIONS & RETURN-LESS REFUNDS

Order Cancellations You can cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped. Once an order has entered the fulfillment process or has been dispatched, it can no longer be canceled.

Return-Less Refund Policy (Keep Your Product) To ensure a hassle-free experience and eliminate the environmental impact of return shipping, we do not require physical returns for delivered products.

If you are unsatisfied with your order or wish to return an item:

  • Partial Refund Option: Instead of mailing the product back, we offer an immediate 25% to 50% partial refund directly to your original payment method.

  • Keep the Product: You get to keep, donate, or reuse the item—no return shipping fees, no waiting for items to clear inspection, and no trips to the post office.

How to Request a Partial Refund:

  1. Contact our support team with your Order Number and the reason for your request.

  2. Our team will review your request and issue a 25% – 50% refund based on the specific issue and order details.

  3. Your refund will be processed back to your original payment method within 3–5 business days.